Getting Started: Enterprise Customers
Companies that are dedicated to providing outstanding customer service while reducing costs through automation can rely on Envox 7 to meet their voice solutions needs. Envox 7's rapid application development capabilities allow an enterprise to achieve these goals as well as a significant return on their investment (ROI).
In addition, Envox 7 allows enterprises to reduce their technology risks by leveraging their prior technology investments while providing a seamless migration path to new and emerging standards and technologies.
Envox 7 is an open, standards-based development platform that reduces the time, cost and complexity of deploying voice solutions including interactive voice response, enhanced self-service, automated directory assistance, alerts & notifications, mobile Internet, voice portals, voice-enabled CRM and unified communications, among others.
Key product features include a graphical programming environment, an embedded VoiceXML browser, numerous integrations for leading telephony and speech products and powerful management tools for easily configuring, monitoring and managing large-scale deployments. Envox 7 is a true multi-modal platform that combines sophisticated call control functions with built-in speech, web, email, fax and data communications capabilities. The platform supports a wide range of communications standards enabling developers to snap voice solutions into diverse telephony, data, Web services and back office environments.